Job Details

Your Impact at Lowe's

Join our dynamic team as a Part-Time Customer Service Associate at Lowe's, where your exceptional customer service skills will shine. We are looking for individuals who are genuinely enthusiastic about helping customers find solutions to their home improvement needs. This role is perfect for those who enjoy engaging with people and making their shopping experience seamless and enjoyable.

How We Support You

At Lowe's, we believe in supporting your career ambitions with a wide range of benefits:

• Prioritize your well-being with top-tier health insurance options.
• Enhance your skills through our tuition assistance program.
• Secure your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
• Enjoy a 10% Associate Discount to save on purchases.
• Learn valuable trade skills through our Track to the Trades program.

Your Day at Lowe's

As a Customer Service Associate, you will welcome customers, assist them in locating the right products, and ensure they have an exceptional shopping experience. Your responsibilities will include:

• Greeting customers warmly and delivering friendly, professional customer service.
• Helping customers find and handle merchandise efficiently.
• Replenishing supplies by down stocking products as needed.
• Processing orders and deliveries accurately to meet customer expectations.
• Cross-training in different departments to enhance customer support.
• Preparing merchandise according to customer requirements (such as mixing paint or cutting materials).
• Guiding customers through their shopping or checkout experiences.
• Completing additional duties as assigned.

Minimum Qualifications

• 6 months of experience using a computer for information management.
• 6 months of experience with retail technology (smartphones, tablets, etc.).
• Basic reading, writing, and arithmetic skills.
• Able to stand, sit, and perform essential duties throughout the working day.
• Capacity to lift 25lbs unassisted and assist with heavier items as needed.

Preferred Qualifications

• 6 months of retail or customer service experience.
• Bi-lingual abilities.
• Certification related to a specific department (e.g., hardware, plumbing, electrical).

We proudly encourage individuals from diverse backgrounds, including bilingual, military, and veteran talent, to apply and help us build a stronger community.

Travel Requirements

This position does not require regular travel but may require occasional trips to meetings or training sessions.

Working Conditions

You may encounter various environmental conditions, including inside and outside settings with varying temperatures and weather. Lifting guidelines must be followed to ensure safety, utilizing proper techniques and equipment as trained.

About Lowe's

Lowe's Companies, Inc. is a leading home improvement retailer serving millions of customers weekly. With over 1,700 stores and around 300,000 associates, we are committed to supporting the communities we serve through a variety of initiatives, including affordable housing and skilled trade development.

Lowe's is an equal opportunity employer and promotes diversity in the workplace.