Job Details

Chief Operating Officer (COO) - Mortgage Lending (REMOTE)

About the Company

Rapid-growing mortgage lender

Industry
Financial Services

Type
Privately Held

Founded
2002

Employees
5001-10,000

Categories

• Financial Services
• B2C

Specialties

• mortgage loans
• refinancing
• harp
• loans
• and real estate

About the Role

The Company is in search of a Chief Operating Officer (COO) to lead and optimize its day-to-day operations in alignment with strategic vision and business goals. The COO will be responsible for operational strategy and execution, including the development and implementation of policies and procedures to maximize efficiency and profitability. This role also involves leading and managing cross-functional teams, ensuring regulatory compliance, and driving financial and performance management. The ideal candidate will have a minimum of 10 years' of senior leadership experience in the mortgage or financial services industry, with a proven track record of operational excellence and a deep understanding of loan origination, servicing, and regulatory frameworks.

Candidates for the COO position at the company should possess a Bachelor's degree in a relevant field, with an MBA or advanced degree preferred. Key qualifications include exceptional leadership, communication, and interpersonal skills, a strong analytical mindset, and a data-driven approach to problem-solving. The successful candidate will be expected to champion process automation, and digital transformation, and enhance customer experience while reducing costs. Cross-functional collaboration is essential, and the COO will work closely with executive stakeholders to align operational priorities with business objectives. The role demands a high level of integrity, business ethics, and a commitment to customer advocacy and compliance.

Hiring Manager Title
Chief Executive Officer

Travel Percent
Less than 10%

Functions

• Operations