Job Details

Director National Accounts-West

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

The Director National Accounts-West is responsible for managing and developing strategic relationships with Group Purchasing Organizations (GPOs), Ambulatory Surgery Centers (ASCs), Integrated Delivery Networks (IDNs), and hospital systems within their assigned region (West USA). This role ensures that all regional contracts meet legal and Paragon 28 requirements for accurate pricing and compliance. The Director will lead the execution of regional National Accounts strategy, planning, and special projects, collaborating closely with internal teams and senior leadership to drive revenue growth and operational excellence.

How You'll Create Impact

• Regional Leadership: Manage and execute regional National Accounts strategies, working closely with the VP of National Accounts and cross-functional teams to ensure alignment with organizational goals.
• Account Management: Build and maintain strong relationships with key decision-makers within GPOs, ASCs, IDNs, and hospital systems. Ensure that accounts are serviced effectively and that customer needs are met.
• Contract Management: Lead the negotiation, drafting, and management of contracts for regional accounts, ensuring compliance with Paragon 28's standards and objectives.
• Pricing Strategy: Develop and execute pricing strategies in alignment with Paragon 28's overall pricing structure. Ensure that all contract terms are mutually beneficial and compliant with regulatory requirements.
• Sales Enablement: Work closely with the sales team to ensure clear communication and understanding of customer needs, market trends, and National Accounts processes.
• Conflict Resolution: Address and resolve complex billing, collections, and pricing issues that arise within the region. Act as the point of contact for escalations and provide effective solutions.
• Performance Monitoring: Track regional performance, providing regular reports on sales progress, contract renewals, and other key performance indicators. Make data-driven decisions to optimize regional sales efforts.
• Industry Engagement: Represent Paragon 28 at industry conferences and marketing events relevant to National Accounts, engaging with key stakeholders and identifying new opportunities.
• Cross-Functional Collaboration: Collaborate with marketing, finance, legal, and operations teams to ensure smooth execution of contracts and strategies.

Your Background

• Bachelor's degree required.
• Minimum of 2-3 years of experience in National Accounts Manager or a similar role within the medical device or orthopedic industry.
• Strong experience in managing strategic accounts, contract negotiation, and regional sales.
• Proven ability to lead and develop relationships with key stakeholders in the healthcare sector.
• Strong negotiation, communication, and leadership skills.
• Proficiency in MS Excel, MS Word, PowerPoint, and CRM systems.
• Ability to work independently and collaboratively in a fast-paced, high-volume environment.
• Experience with ERP systems and capital set sale proposals is a plus.
• Valid driver's license and active vehicle insurance policy.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and copy machines. When traveling, making calls on client organizations in office and hospital environments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with individuals internal and external to the organization. The employee is required to have close visual acuity to perform activities such as viewing a computer terminal for long periods of time. This role requires employee to physically travel to client organizations. The employee may be required to lift up to 35 lbs. by themselves.

Position Type/Expected Hours of Work

This is a full-time position with typical business hours. It may reasonably require additional hours during the week and weekend; specific requirements will be determined with Manager.

Travel Expectations

Up to 50% overnight travel.

Compensation Data

Salary Range: $200,000-$235,000 USD annually. Eligible for discretionary bonus based on established metrics. EOE