Job Details

WHITEFISH CREDIT UNION

POSITION DESCRIPTION

Position Title: Mortgage Loan Originator I

Organizational Relationships: Reports to VP / Mortgage Loan Manager

Supervisory Responsibilities: N/A

General Function: Proactively solicits new residential mortgage business and cross sells additional credit union products. Identifies, develops and maintains a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities. These networks may consist of Real Estate Agents, Builders, Title Companies, professional and personal contacts. Participates in business-related development opportunities and community efforts in order to help the credit union to achieve established goals.

Position Functions:

• Conducts interviews with prospective borrowers in order to analyze financial and credit data, determine member financing objectives, advise members of product/pricing, and gather any additional required information.
• Develops and maintains successful referral sources.
• Actively participates in community functions and credit union-sponsored events to promote the credit union's objectives.
• Provides complete loan applications to fulfillment center.
• Ensures exceptional member service by overseeing the loan process from origination to closing and conducts ongoing communication with members.
• Achieves production goals as established by Whitefish Credit Union.
• Communicates ongoing loan activity with VP / Mortgage Loan Supervisor and management as requested for accurate analysis of loans in progress.
• Effectively works as member of the lending team for the benefit of Whitefish Credit Union, in support of, and in cooperation with, other lenders and support staff.
• Ensures successful completion of all assigned training activities.
• Maintain current and thorough knowledge of lending programs, policies, procedures and regulatory requirements.
• Manages a portfolio of mortgage loans, including delinquencies, renewals, refinances, modifications, and cross-sale opportunities.
• Report to work on time and as scheduled.
• Perform other duties as assigned.

Position Requirements:

• Experience with mortgage loan origination system such as MortgageBot, Ellie Mae, or FICS preferred.

• National Mortgage Licensing System requirements.

• Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential.

• Ability and willingness to interact calmly and professionally with people from all backgrounds.

• Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness.
• Ability to follow oral and written instructions.
• Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others' work styles.
• Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems.

• Ability to lift up to 15 lbs., with or without accommodation.

• Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.
• Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines.
• Adhere to all Whitefish Credit Union policies and procedures.

• Protect Member and Whitefish Credit Union confidential information.

Required Education and Experience:

• High school diploma required.
• Associate or bachelor's degree in finance or banking preferred.
• Three to five years of experience in real estate lending required.

This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by management at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.