Job Details

At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

As a leading wealth manager, BNY Wealth Management is focused on helping successful individuals and their families build, manage and sustain their wealth across generations and market cycles. Through a unique service model focused on five Active Wealth practices Investing, Borrowing, Spending, Managing Taxes, Protecting Legacies they help clients in the U.S. and abroad achieve stronger after-tax performance to help maintain their wealth over generations.

Were seeking a future team member for the role of Associate Client Service II to join our Wealth Management team. This role is located in Pittsburgh, PA.

In this role, youll make an impact in the following ways:

• Work with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
• Support clients in addressing moderately complex operational and technical issues and ensure requests are executed.
• Apply intermediate problem-solving skills, experience, and judgment to analyze information and deliver high-quality service to a specialized client base.
• Provide clients with information related to BNY Mellon products and services representing multiple lines of business and geographies, directing them to appropriate resources as needed.
• Ability to monitor client inquiries, resolve non-routine issues, escalate complex issues appropriately, and contribute to business development efforts.
• People leadership experience may be required in some geographies, including providing guidance to less experienced team members.

To be successful in this role, were seeking the following:

• Bachelors degree or the equivalent combination of education and experience is required.
• 3-5 years of total work experience preferred.
• Experience in an operational area and/or client services preferred.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

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Heres a few of our recent awards:

• Americas Most Innovative Companies, Fortune, 2025
• Worlds Most Admired Companies, Fortune 2025
• Most Just Companies, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifes journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.