Job Details

Operations Specialist

32 hr./wk + benefits, Monday-Friday, Missoula, MT (In-person)

About Friends of the Children - Western Montana

Friends of the Children - Western Montana is a nonprofit impacting generational change by empowering youth through relationships with professional mentors. We provide children facing the most obstacles with a long-term, salaried, professional mentor, from kindergarten through high school graduation, 12+ years - No Matter What.

We are part of a national network with an evidence-based mentoring model and a proven track record of impact. Our team is collaborative, mission-driven, and committed to helping children and families thrive.

Our Values

• Put Children First
• Build Relationships on Love
• Commit to Empowerment
• Pursue Goals Relentlessly
• Unlock All Potential

Our values guide decisions, hiring, coaching, and management. They drive how we serve youth, support families, and operate as a team.

Are you ready to work with an engaging team of mission-oriented people who love what they do? If so, the impactful role of Operations Specialist might be for you!

Position Summary

The Operations Specialist provides administrative, operational, HR, and event support to sustain and grow services across Western Montana. This role is ideal for someone who enjoys variety, works independently, thrives in collaboration, and values efficient, professional office operations.

Essential Functions & Responsibilities

Organizational Support

• Serve as first point of contact for visitors and phone calls
• Maintain calendars and manage executive schedules
• Manage mail, office, and program supplies
• Coordinate daily operations with the Operations Manager
• Communicate with vendors and service providers
• Prepare, file, and manage documents, forms, data entry and reports
• Weekly light cleaning
• Update website
• Other duties and projects as assigned

Event Coordination

• Assist with planning, setup, and execution of events
• Purchase supplies and manage event materials

Human Resources Support

• Post job openings, schedule, and conduct screening interviews as needed
• Assists with onboarding and new hire paperwork
• Maintain employee files and HR documentation
• Support and promote organizational culture and values

Qualifications

Experience:

• Minimum 2 years of office, administrative, or operations experience

Skills & Competencies:

• Strong organizational, scheduling, and time-management skills
• Attention to detail & quick learner
• Excellent verbal and written communication
• Tech-savvy: Microsoft 365; BambooHR, Asana, Canva a plus
• Maintain confidentiality and exercise good judgment
• Positive, proactive, self-motivated
• Able to work independently and as part of a small team
• Flexible for local travel and schedule adjustments
• Must be able to lift up to 30 lbs

Compensation & Benefits

• Pay: $20-$22/hour (based on experience)
• Medical, dental, and vision insurance
• Life insurance and long-term disability
• 401(k) plan with up to 3% employer match
• 4 weeks paid time off + most federal holidays
• Eligibility for Public Service Loan Forgiveness (PSLF) program
• Eligibility Tuition Reimbursement Stipend