Job Details

[Call Center / Customer Service / Remote] - Anywhere in U.S. / Up to $24 per hour - As a Customer Scheduling Coordinator at Marathon Health, you will: Champion exceptional customer service while serving as a collaborative Marathon Health teammate; Manage incoming patient communications in a call center environment, including phone calls and written inquiries; Schedule acute, preventive, and other services using Salesforce and/or EMR (Athena), while triaging requests appropriately; Provide basic technical support, including password resets, patient portal registration, and navigation assistance; Respond to patient inquiries in a professional, timely, and courteous manner, managing conflict effectively and building rapport; Accurately document, update, and maintain patient records across relevant systems...Hiring Immediately >>