Job Details

Job Description

This is a great opportunity for an experienced candidate in the credit profession. If you have cash application experience, have handled collections on large accounts, have practice applying payments to customer accounts and have successful interaction via phone and email with customers, consider this opportunity with Modern Machinery.

BENEFITS:

• Medical, Dental, Vision, and Prescription Insurance
• 401k/Roth Retirement Savings Plan with Company Match
• Paid Time Off (Vacation, Sick, Holiday, and Bereavement)
• Participation in Annual Incentive Plan (AIP)
• Gym Membership Reimbursement Program
• Family Scholarship Program
• Employee Assistance Program
• Company Paid Life Insurance
• Company Paid Disability Benefits

Modern Machinery is an Equal Opportunity Employer

Responsibilities

• Demonstrate Modern Machinery's core values and promote the mission and vision of the company.
• Establish, promote, and ensure an outstanding level of customer service to internal and external customers and facilitate dispute resolutions
• Maintain up to date customer account information, including credit data, status of pending payments and account restrictions, and report regularly to the Credit Manager
  • Make collection calls in a positive and professional manner (average of 5-6 hours of calls per day)
  • Post daily cash to customer accounts
  • Process credit applications for new customers and assign credit limits
  • Process adjustments on customer accounts
  • Maintain current sales tax exemption certificates
• Maintain credit card merchant accounts, preauthorization's, setup new users, etc.
• Respond to charge back notifications from IQ credit card merchant services
• Assist in monthly closing; process statements, 90-day report, data submission, etc.
• Participate in review of bad debt and year-end audit
• Help develop and implement innovative credit procedures to maximize cash flow, minimize losses and evaluate customer's credit limits
• Provide paperwork to outside collection agencies for assistance with delinquent accounts
  • Submit job information for Notice of Intent and Liens
  • File bankruptcy claim paperwork
• Follow all company policies and regulations for safe work procedures

Qualifications

REQUIRED SKILLS/JOB REQUIREMENTS:

• The individual in this position should be personable, highly motivated, detail oriented with the ability to work in a fast-paced environment
• Ability to exercise integrity, confidentiality, and discretion
• Provide exceptional customer service
• Personal accountability and self-management to prioritize and complete all tasks required of the position
• Effective verbal and written communication skills
• Ability to manage relationships both internally and externally
• Teamwork: cooperate and support others within Credit Department and the Modern Machinery organization
• Capable of working with all levels of the organization

EDUCATION AND EXPERIENCE:

• High school diploma, college degree preferred
• Minimum 3-5 years of Accounts Receivable/Credit and Collections experience preferred
• Proficient in Microsoft Office products (Outlook, Word and Excel)

The responsibilities described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Responsibilities, duties, and activities may change at any time with or without notice.